Enrollment Support Specialist
Enrollment Support Specialist
ERAC-Family & Community Partnerships
Hours Per Day:
Position Type: Regular
Salary: $24.97 - $27.31
07/21/2019 - To be considered for this position, please submit a completed
online application and upload required documents on or before this date.
Additional Information: The Enrollment Support Specialist is responsible for assisting families through
the process of school enrollment. This position would communicate with
families about placement options, transfer procedures, and alt educational
programs with in HPS.
T-3 Office Support position. Level 19
Check for additional Information
JOB TITLE: ENROLLMENT SUPPORT SPECIALIST
GROUP: Teamsters III - Office Support LEVEL: 19
FLSA STATUS: Non-exempt
WORK DAYS PER FISCAL YEAR: 247 HOLIDAYS: 13
SUMMARY: The Enrollment Support Specialists is responsible for assisting families through the process of school enrollment. The Enrollment Support Specialist would communicate with families about placement options, transfer procedures, and alternative educational programs within Highline Public Schools. This position would provide general clerical and secretarial support to the family center and enrollment services as directed by the Enrollment Services Manager.
CONTEXT AND MISSION: Highline Public Schools serves approximately 19,000 students in the communities of Burien, Des Moines, Normandy Park, SeaTac, and White Center in Washington State. In 2013, parents, students, community members, and staff at all levels of the district came together to develop a strategic plan that reflects our goals and dreams for our students. The plan was updated in 2018 to guide our work through 2023. The plan’s promise is that every student in Highline Public Schools is known by name, strength, and need, and graduates prepared for the future they choose. The strategic plan is centered on Our Promise. It includes five big goals for Highline students, supported by Our Foundation. * Equity. We will disrupt institutional biases and end inequitable practices so all students have an equal chance at success. * Instruction. We will reduce achievement and opportunity gaps by using culturally responsive, inclusive, standards-based instruction. * Relationships. We will know our students by name, strength and need and have open, two-way communication with students, families and community partners. * Support. We will increase student success by supporting their social-emotional and academic needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Completes accurate data and documentation entry for enrollment team staff. * Supports Family Center reception services and assists families. * Assists families, staff, and public with enrollment, transfers, placement and educational alternatives. * Communicates with schools, staff, and public regarding enrollment policies, procedures, and calendar events in effort to promote enrollment in Highline Public Schools. * Performs general office work including but not limited to: answering phones, screening and directing calls to appropriate district departments, filing, engaging families, and communication with the public on enrollment related matters. * Collaborates with other departments and schools regarding student enrollment, transfers, and placement. * Maintain a variety of records, prepare reports, and facilitate other student assignment related processes. * Perform other related duties as assigned for the purpose of ensure efficient and effective functioning of the work unit.
JOB DESCRIPTION: ENROLLMENT SUPPORT SPECIALIST
EDUCATION AND EXPERIENCE: High school diploma or equivalent Ability to relate effectively with students, families, staff, and the public in a multicultural environment Relevant clerical experience
PREFERRED QUALIFICATIONS:: AA degree in business, social service, or a related field Experience managing enrollment and/or assessment data Experience working for a K-12 public school district Proficiency in a second language
CONDITION OF EMPLOYMENT: Criminal background clearance WA State driver’s license and proof of insurance
KNOWLEDGE OF: Enrollment and Transfers in K-12 public school district Community resources and referral agencies Best practices for customer service and general office practices/ procedures Navigating through social service agencies School board policies and procedures
ABILITY TO: Maintain effective working relationships with individuals and groups in a multicultural and diverse community Communicate effectively in both writing and verbally Operate a variety of modern office equipment Maintain records and prepares reports Schedule activities, meetings, and events Effectively and creatively solve problems with families and staff Interact with families from a board range of cultures Demonstrate empathy while firmly communicating district decisions Attend to detail and follow tasks through to completion Exercise good judgment and maintain strict confidentiality Work independently, prioritize, balance and organize workload effectively Learn quickly in a fast paced environment Maintain good attendance and be punctual Comply with school board policies and follow administrative procedures
REPORTING RELATIONSHIP: Reports to the Enrollment Services Manager
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is Highline Public Schools 81T19ESS Enrollment Support Specialist Page 2 of 3
JOB DESCRIPTION: ENROLLMENT SUPPORT SPECIALIST occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually moderate. Job descriptions are written as a representative list of the ADA essential duties performed by the entire classification. They cannot include, and are not intended to include, every possible activity and task performed by every specific employee.
CLASSIFICATION HISTORY Title changed from Enrollment & Language Learning Assistant, approved by union 2019.06.24 Created by Human Resources as outlined by Enrollment Manager, 2018.07.31 Highline Public Schools, District #401, complies with all federal rules and regulations and does not discriminate in admission, access, treatment, or employment in education programs or hiring practices on the basis of race, creed, religion, color, national origin, age, sex, sexual orientation including gender expression or identity, marital status, honorably-discharged veteran or military status, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. This holds true for all students who are interested in participating in educational programs and/or extracurricular activities. Any person having inquiries should contact: Age Discrimination Act, Americans with Disabilities Act, Affirmative Action, Civil Rights Act (employees), and Title IX: Chief Talent Officer, 206.631.3121, firstname.lastname@example.org; Civil Rights Act: Executive Director of Student Support and Family Engagement, 206.631.3100, 206.631.3100, email@example.com; Section 504 of the Rehabilitation Act- Director of Health and Social Services, 206.631.3011, firstname.lastname@example.org Highline Public Schools 81T19ESS Enrollment Support Specialist Page 3 of 3